Privacy Policy

Details We Collect for Pest Services

Last updated: October 2026

When you request pest control from Arkansas Pest Pros, we may collect your name, phone number, email address, and the address where service is needed. We also receive details you choose to include in a call, email, or website form, such as the pest concern, preferred appointment times, and notes about access to your property. During service, we may keep appointment and treatment records relevant to your request.

Our website may collect basic technical information, including browser type, pages visited, and general usage data through analytics tools. This can help us understand whether pages work as intended.

Please avoid sending sensitive personal information through a general form unless it is needed to respond to your request. The information collected depends on how you contact us and which services you ask about. We use it to respond to inquiries and manage local service requests.

How Customer Details Support Your Service

Arkansas Pest Pros uses contact and service information to answer questions, prepare estimates, schedule appointments, and coordinate visits to your Arkansas property. Appointment details help our team plan the requested work and communicate about timing, access, or follow-up needs. We may use your phone number or email to send service updates, reminders, and replies to messages you have sent us.

Payment information, when provided, is used to process charges for services. Payment processing may be handled through a third-party provider rather than stored directly by us.

We may also review website usage information to maintain the site and understand which pages visitors use. We do not sell your personal information.

Access is limited to people or service providers who need relevant details to help operate the business, complete a requested task, or meet applicable legal obligations. You can contact us with questions about how your information is used.

Service Providers That Help Run Our Website

Arkansas Pest Pros may rely on third-party tools for tasks such as scheduling appointments, processing payments, and measuring website analytics. These providers receive only the information needed to perform their role, such as appointment details or payment data submitted during a transaction. The exact information depends on the tool and how you use it.

Each provider has its own privacy practices and may handle information under its own policy. We encourage you to review those policies when you use a provider’s service or follow a link to its website.

We do not name a specific provider here because the tools in use may change. A provider’s involvement does not mean it can use your details for any purpose; its handling is subject to its own terms and applicable requirements.

For questions about information you shared through a particular service, you may contact us and we will help clarify which category of tool was involved.

Cookies for Basic Site Features

Our website may use cookies or similar browser storage to support basic functionality and understand general site activity. These small files can help pages work properly and provide analytics about how visitors use the site. Analytics information is used in aggregate to assess site performance, not to identify you personally through advertising profiles.

We do not use cookies for ad tracking. You can manage or block cookies through your browser settings, and many browsers also let you delete cookies already stored on your device.

If you disable them, some basic site features may not work as expected. Browser controls vary by device and software, so check your browser’s help instructions for steps that apply to you.

Any third-party analytics tool may also describe its own data practices in its privacy information. You can contact Arkansas Pest Pros if you have questions about cookies used on our website.

How Long We Keep Business Records

Arkansas Pest Pros keeps information for as long as it is reasonably needed to respond to a request, provide service, maintain business records, or meet legal obligations. Service and treatment records may be retained for warranty, compliance, and operational purposes. Appointment and payment records may also be kept as needed for accounting and recordkeeping.

Messages and website form submissions are generally kept while we work to resolve the inquiry and for a reasonable period afterward, where needed for follow-up or business records. Retention periods can vary based on the type of information and the reason it was collected.

You may ask us to delete information, and we will review the request. Some records may need to be retained when required by law or when they are necessary to document completed services or resolve a business matter.

When information is no longer needed for these purposes, we take reasonable steps to delete it or remove identifying details.

Request Access, Corrections, OR Deletion

You may contact Arkansas Pest Pros to ask what personal information we have about you, request a correction, or ask us to delete information. We may need to confirm your identity and understand which records your request concerns before acting.

Some information may need to be kept for legal, warranty, compliance, or business record purposes, even if you request deletion. We will explain any limits that apply to your request.

For privacy questions or requests, call (855) 681-0299 or email [email protected]. You may also write to Arkansas Pest Pros, 10800 Financial Centre Pkwy, Suite 115, Little Rock, AR, United States.

Please do not include sensitive information in an email unless it is necessary to identify your request. We will use the details you provide to respond and follow up as needed.